Recent Why SERVPRO Posts
Have your pipes been looked at?
5/30/2022 (Permalink)
When the pipes break break, water damage can happen quickly!
Indoor plumbing has revolutionized the world and is a staple for every home constructed in over nearly the past century. Surprisingly enough, many of the older homes still feature the same fixtures, connections, and piping used in the original construction. While this might provide a vintage feel and attest to the craftsmanship of plumbing in days gone by, it also presents an ever-present threat for adverse conditions or pressure differences to strain elbows and joints until leaks form. A steady leak unseen can cause widespread damages to your home.
While you might not be able to identify the full measure of water damage in your home from a steady leak from your plumbing or its fixtures, once you recognize an issue, it is likely that an even greater area has gotten affected in wall cavities where the bulk of the piping is hidden. When you encounter water damage like this, you need effective mitigation and restoration solutions that can happen as soon as you need them. That is why our SERVPRO rapid response team remains available 24/7 to address emergencies as they happen to any property within our service area.
We have advanced technology to help us identify leaks and moisture pockets in areas difficult to assess without demolition or controlled tear out. With thermal imaging cameras, we can determine where damp areas are inside of wall cavities and into other materials to designate the best locations for drying equipment like air movers and dehumidifiers. Severe moisture pockets could require the use of special equipment that feed hot air directly into these cavities to expedite the drying process.
Aging pipes in your home can ultimately cause problems when the wear and tear catch up to the weakest connection points. No matter how long pipes have been in service, our SERVPRO of SE Portland water restoration technicians can help you to restore the damage they can cause when things do go wrong. Give our experienced professionals a call anytime that you notice water damage by calling (503) 427-9535
Our Customers Always Come First!
4/25/2022 (Permalink)
Customer Service is our first priority!
Since 1967, SERVPRO has been dedicated to keeping our customers happy. SERVPRO of Southeast Portland is proud to be able to carry on this tradition. Our mission is to leave each job, large or small with our customers being 100% satisfied.
SERVPRO is invested in the local community and making sure our neighbors are taking care of quickly and efficiently and in constant contact every step of the way. Using a customer centric approach in every customer interaction is how we ensure satisfaction. We know there is not a one size fits all answer for any situation. For this reason we help to find an individualized solution that meets the needs of your unique circumstances.
We are proud to be a service you know and trust.
We Are Here When Accidents Happen!
3/30/2022 (Permalink)
No matter how big or small the mess is, SERVPRO will make it "Like it never even happened."
Life happens. Kids spill drinks, pets have accidents and homes get dirty. You handle much of the maintenance of your home, but when it gets to be too much, you can rely on your local SERVPRO of SE Portland. We specialize in cleaning and restoration and have highly trained technicians to help you manage and restore your home.
Some of the many services we provide are:
- Air Ducts & HVAC
- Carpet & Upholstery
- Drapes & Blinds
- Plumbing
- Tree Removal
- Sewage and Gutter
- Contents Disposal
- Deep Cleaning
- Paint
- Debris Removal
- Ceilings, Walls & Hard Floors
- Deodorization
You know SERVPRO as the leader in Fire and Water Cleanup and Restoration, but our expertise can also make a dirty carpet "Like it never even happened." Call us today at (503) 427-9535
to schedule an appointment.
Why Choose SERVPRO?
3/30/2022 (Permalink)
Here at SERVPRO we can make anything "new" again even after severe water damage.
Choosing a restoration company when a disaster strikes your home is a difficult choice to make. Trust is one of the biggest decision makers and we work hard to establish that trust to you and our communities. That is why we are operational 24 hours a day and 7 days a week, because disasters can strike anytime so we are always prepared. When fire, flood, or mold attacks your home, we at SERVPRO of SE Portland restore by mitigating the damage created by unpredictable natural disasters. When it comes to these services, we want your office or home to look, “Like it never even happened.”
As a trusted leader in the restoration industry with more than 1300 Franchises Nationwide, 79 Large Loss Response Team, and a team of professionals who are highly trained and certified in IICRC (Institute of Inspection Cleaning and Restoration Certification). Which sets the standards for best practices in the cleaning and restoration industries.
Need Service?
Call us here at SERVPRO of Southeast Portland (925) 299-1323
Don't Hesitate, Call us today
3/30/2022 (Permalink)
We have the experience!
After a loss or damage, we understand you don't have time to worry about the common wear and tear that gradually soils your home. When grime, odor, and moisture challenges go beyond the scope of your expertise, call us. Whether it's removing an odor problem or deep cleaning flooring or carpets, you can rely on SERVPRO of SE Portland to make your home look it's very best.
We have highly trained technicians ready to restore the damages to your home, so you can rest at ease. SERVPRO of SE Portland will get the job done right and get it done quickly because the SERVPRO Advantage includes:
- Award-winning training
- 40 years' experience in the industry
- More than 100 exclusive cleaning products
For a prompt response, quality cleaning and restoration, give us a call today and leave the dirty work to us.
Furnace Cleaning
3/30/2022 (Permalink)
Don't wait tel its to late! Call us for a cleaning
Properly maintaining your furnace in your Portland home may be able to help you prevent a costly accident, and the need for fire cleaning afterward. Fortunately, there are some easy maintenance steps that can be taken with most furnaces.
Steps You Can Take..
If your furnace seems to be malfunctioning there are several things that could be wrong. Some of the most basic causes are things you can check for yourself.
• A fuse may be blown, or a circuit tripped causing the unit to lose power
• The thermostat may have been turned off
• The power switch may have been turned off
• On gas units, the pilot light may be out
When to Call a Professional..
Calling a professional can not only help ensure that the furnace is serviced by someone familiar with it’s unit type, but may help you prevent the necessity of a fire cleaning down the road. If you are unsure what the problem is, or find a fuse blown on several occasions, it is best to call a professional for repair. If you smell gas then quickly exit your home and call your gas company or fire department. Do not try to turn on any lights or turn the gas off yourself.
If You Do Experience Problems..
Unfortunately, sometimes fire or smoke damage can occur from a furnace. In events like these a fire damage and restoration professional may be able to help with any smoke cleaning and repairs your home may need. At that time, you may want to have your furnace repaired or replaced by a professional as well.
You can follow some basic steps to keep an eye on your furnace's maintenance needs. While some may be things you can do yourself, others should be done by a professional familiar with the furnace type. If the furnace does malfunction then a restoration and fire cleaning professional may be able to help with your home’s needs.
What's an ERP?
3/15/2021 (Permalink)
Call us today!
Facility managers must always be prepared for unknown.
A SERVPRO ERP is the best way to curtail a tragedy
Not familiar with the SERVPRO Emergency READY Profile (ERP)?
This one tool can your facility management responsibilities easier.
Every facility manager knows they should have a detailed disaster plan, but coming up with one from scratch can be a daunting and time-consuming task. It’s tempting to put this job to the side and deal with the thousand other issues you have to deal with every day, rather than prepare for a potential fire.
That’s what’s great about the ERP. One of SERVPRO of S.E. Salem representatives can come to you and walk you through creating a reference document that details the important building and contact information for your property.
The ERP can be used as a standalone document or as a supplement to any existing preparedness plan. Thinking through what to do and who to call in advance is the key to timely mitigation, which minimizes the effects of any weather-related disaster, water, or fire damage to your business. but the best part is you have a professional, knowledgeable company on the stand by! SERVPRO of S.E Salem at your service!
No matter where you live, it is important to be informed and prepared for any disaster that may occur. Though Mother Nature's is often unpredictable, the ERP is one thing we can do to help you take control before disaster strikes.
Contact SERVPRO of South East Salem to establish an Emergency READY Profile (ERP) for your property. SERVPRO's ERP serves as a quick reference document, In any emergency, make sure you have experienced professionals on the line. No matter how big or small, SERVPRO of South East Salem will be ready to help make your property damage "Like it never even happened."
Always Here to Help During Your Time of Need
3/15/2021 (Permalink)
Here are SERVPRO we have all the essentials to make your home or business sparkle.
SERVPRO of S.E Portland has years of experience cleaning biological contaminant.
During this unprecedented time caused by the global pandemic of Coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.
Specialized Training
We are certified and trained to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.
The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:
- Kitchen/Food Areas
- Bathrooms
- Schools/Classrooms
- Offices
- Retail Spaces
- Water Fountains
- Sales Counters
- Carpets and Rugs
- Stair Handrails
- Playground Equipment
- Fitness Equipment
Specialized Products
The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.
Call Today for a Certified clean experience!
If your home or business needs deep cleaning services, call the experts today
SERVPRO of S.E Portland.
We are Cleaning Experts!
3/15/2021 (Permalink)
When cleaning during COVID we always wear the proper PPE to keep everyone safe.
SERVPRO is Here to Help during this time of need
During this time of coronavirus, and new potentially more deadly strains of the virus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.
Specialized Training
We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.
The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:
- Kitchen/Food Areas
- Bathrooms
- Schools/Classrooms
- Offices
- Retail Spaces
- Water Fountains
- Sales Counters
- Carpets and Rugs
- Stair Handrails
- Elevator Cars
- Playground Equipment
- Fitness Equipment
Specialized Products
The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.
Call Today for a Proactive Cleaning
If your home or business needs deep cleaning services, call the experts today – SERVPRO of SE Portland 503-883-8960
Sources:
https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html
https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html
A Five-Star Experience Every Time!
3/15/2021 (Permalink)
No matter what disaster we face, SERVPRO is always here to help.
Why SERVPRO of SE Portland
Besides a natural disaster or a fire, floods can be one of the worst things that can happen to your business. It affects your employee’s productivity – fans are loud, and dehumidifiers are hot making it hard to work in conditions like that. In turn, that means that you could be losing revenue for the time that your business is closed. We know how frustrating that can be: We’ve been there before!
That’s why we work as hard as possible here at SERVPRO of SE Portland, and with equipment that’s been specially designed to make sure that the drying process is quick and easy on you and your employees so everyone can get back to work in a timely manner.
If you have experienced a water loss at your commercial space, give us a call today at 503-883-8960
Our Knowledge and Experince is Key!
3/15/2021 (Permalink)
Ask anyone of our trained professionals about our services!
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC, (Institute of Inspection Cleaning and Restoration Certification), industry certifications, and continuing education classes. This self-paced program includes; Crew Training, Fire Restoration, Water Restoration and Carpet and Upholstery Cleaning. Certification is awarded after successful completion of course materials and an examination.
When it comes to voluntary training the SERVPRO program is designed to be an ongoing, self-paced coaching series for a franchise's employees. E-learnings, such as video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect ensures each of our locations is trained through this 15-day hands-on course which is the foundation of the SERVPRO success. Rest assured, our staff is equipped with the knowledge to restore your property.
Lastly, SERVPRO of Southeast Portland offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals and franchise staff. These programs are designed to improve knowledge of emergency mitigation
Springing Forward is So Rewarding, That Extra Hour of Daylight Brings the Time Needed to Tackle Home Maintenance Projects.
3/15/2021 (Permalink)
Great weather means yard work can get done, roofs inspected and gardens planted.
The birds are chirping, and the cherry buds are blooming. It’s time to get outside and check on your home. Here at SERVPRO we wanted to discuss some very important home maintenance ideas for homeowners. Owning a home comes with great pride but knowing what to look for is not always something we are aware of. The first role of a homeowner is to make sure all preventive maintenance is done and needed repairs are made in a timely manner. Here are our top ten exterior inspections to prevent possible future water, mold or fire damage.
- Check your roof exterior; look to see if any shingles are missing or not properly lined. Make sure any valleys of your roof are clear of debris. Check for mold growing. Check the flashing around the chimney and anything else that sticks out of the roof.
- Check the roof interior; go into your attic and inspect for roof leaks, sagging or black lines. The black line is the path from where the water started.
- Check the fascia, gutters, downspouts, siding and corner boards on your home.
- Check windows, doors, decks, porches and stairs.
- Check your irrigation, make sure no pipes are exposed or nozzles are broken.
- Clear away any shrubs or trees that touch your home; to prevent rodents or insects from crawling in.
- Check your HVAC System, have it inspected?
- Check all your outside facets for leaks.
- Check the foundation of your home for cracks. Go in your crawl hole or into your basement to detect any water. Call SERVPRO for mold testing, if water is discovered.
- Check for exposed wires or broken pipes.
If you need assistance with any of the above items, reach out to SERVPRO. We are here to help! As a contractor with many certifications, we have the tools, access and knowledge to provide any work you may need! Give our office a call anytime with any questions you may have.
Cleaning Methods & Resources
3/30/2020 (Permalink)
Example of how fogging is done.
As we tackle the continued influx of biohazard cleaning, we find it very prevalent to inform people how important a proper cleaning method is. We can this tackle this pandemic together by being Proactive with Preventative and Continued Cleaning Methods. Many cleaning companies are taking on cleaning services with out suitable products nor protecting themselves at a level that is needed. Here at SERVPRO we use multiple types of high grade hospital cleaning products and options. While also insuring our team is trained, aware and protected. Safety is our first concern. A germ fogger is what some are turning to avoid the costs associated with a through cleaning. Please check the CDC, Center of Disease to understand how foggers work and make sure all cleaning products you are using are meeting the registered EPA guidelines. The importance of hiring a reputable and knowledgeable professional in the industry, could mean the difference assisting in flattening this curve.
We encourage you to give us a call here SERVPRO! 503-427-9535
CDC Website
https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/disinfecting-your-home.html
Helping out During a Pandemic
3/30/2020 (Permalink)
Don't let the past stop you from the future, take action and help others during this pandemic.
Today I would like to take a moment and think about the elderly. Many of us have loved ones in retirement homes, nursing homes or some sort of facility where they are on full lock down measures. We know this is a lonely time for them and they long to hear from family and friends. We see continued effort out of our communities, to form some kind of interaction with the elderly, to let them know that we are here and care. We too here at SERVPRO want to give some reminders on how you can get involved!
1) Pick up the phone and call, many are not on social media and do not have the functions of text messaging.
2) Mail a letter, as Easter approaches lets make sure our loved ones get a personalized letter. Nothing say you care more then a hand written note!
3) Leave something at the front desk of the location they live, the staff are trained on how to sanitize and protect the items left for your loved one.
4) Surprise them with food to be delivered to them. Most are confined to eating in their private quarters.
5) Send them items like; books, puzzles, crafting items and flowers to brighten their day.
6) Ask them if there is any way you can help with making sure they are getting their needs met; medications filled, grocery store items, ways to exercise while indoors etc.
7) Call and sing with them. (I say this as my great uncle loves to sing and it lifts his spirit and mine as well)
Here at SERVPRO our families, just like yours mean, the world to us. Stay Healthy, Stay Home, Stay Connected!
Helping Others
3/26/2020 (Permalink)
We are always here to help whenever, wherever.
Understanding the need. Right now as we take a trip to our local postal department, the grocery store and to get necessities we see continued working people in need due to COVID-19. Is there anyway we can help? The response has been overwhelming. Our local postal services are in desperate need of hand sanitizer, local grocery stores need hand wipes and face masks. So we rise to the occasion and invite you to as well. We are currently making hand sanitizer and face masks here at SERVPRO. We encourage you to reach out and ask your local facilities, How Can We Help?
Hand Sanitizer:
3/4 a Cup of Isopropyl or Alcohol (99 percent)
1/4 Cup of aloe Vera gel
Small Bottle
In a bowl, mix the two ingredients together and pour into your bottle.
Facemask:
2 6X9 100% Cotton Fabric
2 7 Inch Elastic
Thread
Sewing machine
Facing print side inward, sew with the elastic in each corner of the fabric on the inside of the pattern. Sew 1/4 of a inch from the outside of the pattern all away around, leaving about a inch to turn the pattern inside out. Once the pattern facing print out, take the sides and make three pleats- pin to hold. Then sew a straight line down the pleat.
If you are unable to provide these items and know someone in need, please contact us! We are Here to Help! 503-427-9535
Responding to COVID-19
3/25/2020 (Permalink)
SERVPRO is always here to help even in this hard time.
We are in a pandemic and are considered "Essential Critical Infrastructure Workers During the COVID-19 Response". How do we react? Calmly! We are the front line. We GO as emergency responders to not only the current Covid-19 crisis, however an array of other emergencies, like fire, water and hazardous material as needed for the government and the private sector. As our team members scramble to make sense of the daily breaking news and deal with it on a personal level, we too have felt the impact of deciphering how to address the current State of Emergency. Here at SERVPRO we continue to follow federal and state guidelines and implement daily measures to protect. We have taken the needed steps of having our team members work remotely and are following strict protocol when traveling to and from job sites. Our #1 priority is to maintain the health and well being of our employees and our clients during this outbreak.
We know this will pass, here at SERVPRO we take great pride in being able to provide our emergency services through such unpredictable times. We are Here to Help and are Taking Part in Flattening the Curve While Still Being Able to Provide Impeccable Service! 503-427-9535
We are Cleaning Experts
3/24/2020 (Permalink)
SERVPRO of Southeast Portland is always here to help.
SERVPRO is Here to Help during this time of need
During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.
Specialized Training
We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.
The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:
Kitchen/Food Areas
Bathrooms
Schools/Classrooms
Offices
Retail Spaces
Water Fountains
Shelving/Racks
Sales Counters
Carpets and Rugs
Stair Handrails
Elevator Cars
Playground Equipment
Fitness Equipment
Specialized Products
The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.
Call Today for a Proactive Cleaning
If your home or business needs deep cleaning services, call the experts today – SERVPRO of Southeast Portland 503-427-9535.
Going the Distance
3/24/2020 (Permalink)
Firefighters on scene of a house fire.
A short story from our marketing manager. I was driving home after a long day’s work and noticed a plume of smoke off in the distance. I was on the I5 freeway just passing one of two exits prior to the smoke. As I got closer and realized the plume of smoke was not changing in color, as it does when fire is being put out, I had a surge of panic in my heart. I knew that black smoke meant there was a massive fire and people were in danger. At that moment I decided to take the second exit available and follow the smoke. I arrived on scene to find a 2000 square foot home on fire, flames bursting from the windows. Fire department arrived on scene at the same time as I did. As I looked around, I seen many onlookers gathering. My concern was, where were the people that lived here? As I walked closer, I found myself standing next to the owner. No words spoken, I wrapped my arms around her and held her. I stood there with her for four hours. Grieved with her and held her hand; as she was questioned by the Chief of Fire Department, American Red Cross and numerous other entities. My mind no where else but with this woman in her time of tragedy. I stayed on location with her until she felt comfortable leaving and reassured her that we would secure the remaining of her home.
If someone is in need and we offer a tiny part of our presence during their unbearable time, believe you me, we get more out of it then they do! Here at SERVPRO we go the distance, not because its our job but because we truly love our jobs and are here to help. Don’t hesitate to call in your time of need- SERVPRO of Southeast Portland 503-427-9535
Highest Quality Products and Equipment
3/27/2019 (Permalink)
Rapid advancements in the technology and techniques allow SERVPRO of Southeast Portland Professionals to restore a property back to preloss condition quickly, reliably and more effectively.
The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively.
Moisture Detection and Measurement Equipment
• An infrared camera may be used to identify water location for thorough water removal.
• Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation
Water Extraction Equipment
• Submersible and gas-powered pumps for continuous pumping of high-level water.
• Truck-mounted and portable extraction units perform efficient water removal.
Drying Equipment
• High-speed air movers causes moisture to evaporate at a faster pace
• Industrial grade dehumidifiers pull the water vapor from the air.
Odor Removal and Deodorization
• Air scrubbers
• Thermal foggers and deodorization agents
Sanitizing Agents, Germicides, and Anti-Microbial Treatments
• Deodorization products control odors from excessive moisture.
• Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.
Proud to be a Member of the Southeast Portland Community
3/27/2019 (Permalink)
SERVPRO of Southeast Portland takes great pride in being a part of the Southeast Portland community. We understand that communities like ours hold America together. Recently participating in the Hope Gala for the local Catholic Charities was a great way to be involved in our community. We want to do our part to ensure the Southeast Portland community thrives by helping those less fortunate, keeping the area safe and making our community the best it can be.
As a locally owned and operated business, SERVPRO of Southeast Portland is close by and ready to respond to your cleaning or restoration needs. We are proud to be an active member of the Portland, OR community and want to do our part to make our community the best it can be.
24/7 365 We Are There for You
3/25/2019 (Permalink)
Flooding and water emergencies don't wait for regular business hours and neither do we. SERVPRO of Southeast Portland provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.
In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.
Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Southeast Portland arrives quickly and starts the water extraction process almost immediately. Here's a look at the water damage timeline;
Within Minutes
• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.
Hours 1 - 24:
• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.
48 Hours to 1 Week:
• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
•Furniture warps and shows signs of mold.
•Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.
More Than 1 Week:
Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive. Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.
Honesty and Integrity
3/22/2019 (Permalink)
As a trusted leader in the restoration industry, SERVPRO of Southeast Portland understands the stress and worry that comes with a fire or water damage and the disruption it causes to your life and home or business. Our goal is to help minimize this interruption so you can get back to living your life.
At SERVPRO of Southeast Portland, we are dedicated to restoring your property to "Like it never even happened." As a locally owned and operated company, providing our friends and neighbors with the best possible customer service is our business.
We are proud to serve our local communities; Portland, Mt. Scott, Lents, Hawthorne, Woodstock, Sellwood, Westmoreland, Eastmoreland, Brentwood-Darlington and Brooklyn.
In addition, SERVPRO can help manage the insurance paperwork and process for you.
Our Knowledge and Experience Benefits our Customers
3/22/2019 (Permalink)
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC, (Institute of Inspection Cleaning and Restoration Certification), industry certifications, and continuing education classes. This self-paced program includes; Crew Training, Fire Restoration, Water Restoration and Carpet and Upholstery Cleaning. Certification is awarded after successful completion of course materials and an examination.
When it comes to voluntary training the SERVPRO program is designed to be an ongoing, self-paced coaching series for a franchise's employees. E-learnings, such as video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect ensures each of our locations is trained through this 15-day hands-on course which is the foundation of the SERVPRO success. Rest assured, our staff is equipped with the knowledge to restore your property.
Lastly, SERVPRO of Southeast Portland offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals and franchise staff. These programs are designed to improve knowledge of emergency mitigation
Our Customers Always Come First
3/22/2019 (Permalink)
Since 1967, SERVPRO has been dedicated to keeping our customers happy. SERVPRO of Southeast Portland is proud to be able to carry on this tradition. Our mission is to leave each job, large or small with our customers being 100% satisfied.
SERVPRO is invested in the local community and making sure our neighbors are taking care of quickly and efficiently and in constant contact every step of the way. Using a customer centric approach in every customer interaction is how we ensure satisfaction. We know there is not a one size fits all answer for any situation. For this reason we help to find an individualized solution that meets the needs of your unique circumstances.
We are proud to be a service you know and trust.
24/7 Emergency Service
